Insurance articles

Framework for deciding whether to build custom or buy licensed technology for your pet insurance MGA covering policy admin, claims, customer experience, and total cost of ownership.

2026-03-14

Bundling strategy guide for pet insurance MGAs covering multi-pet discounts, cross-sell opportunities, bundle pricing, retention impact, and implementation approaches.

2026-03-14

A step-by-step template for writing an MGA business plan that attracts fronting carriers and investors includes financial model framework and carrier-ready sections.

2026-03-14

Detailed breakdown of startup costs for a pet insurance MGA covering licensing fees, E&O deposits, technology costs, actuarial fees, legal costs, and carrier collateral requirements.

2026-03-14

Compare captive insurance, risk retention groups, and traditional MGA structures for pet insurance programs covering capital requirements, regulatory treatment, and risk transfer.

2026-03-14

Carrier audit preparation guide for pet insurance MGAs covering audit types, preparation checklist, common findings, documentation requirements, and best practices for passing audits.

2026-03-14

Carrier IT audit preparation guide for pet insurance MGAs covering common audit areas, security requirements, documentation needs, remediation planning, and audit day preparation.

2026-03-14

How to prepare and present a pet insurance program submission package to a fronting carrier covering required components, presentation strategy, and common mistakes to avoid.

2026-03-14

Carrier reporting guide for pet insurance MGAs covering required reports, submission schedules, data requirements, quality standards, and building automated reporting systems.

2026-03-14

Carrier transition guide for pet insurance MGAs covering transition planning, regulatory requirements, policy migration, customer communication, operational changeover, and minimizing disruption.

2026-03-14

Chatbot and AI assistant guide for pet insurance MGAs covering deployment options, regulatory compliance, use cases, vendor selection, and implementation best practices.

2026-03-14

Claims appeals guide for pet insurance MGAs covering appeal process design, complaint handling, regulatory requirements, escalation procedures, and turning unhappy claimants into retained customers.

2026-03-14

Claims limits guide for pet insurance MGAs covering limit types, claim handling when limits are reached, customer communication, large loss management, and designing policies with appropriate limits.

2026-03-14

A practical playbook for pet insurance MGAs: the 8 most common fraud schemes, rules-based + analytics detection methods, and a prevention program that delivers 3-10x ROI. Built for claims and SIU teams.

2026-03-14

Claims handling SOP for pet insurance MGAs covering step-by-step claims process, adjudication workflow, documentation requirements, turnaround time standards, and team training.

2026-03-14

Claims litigation guide for pet insurance MGAs covering litigation triggers, defense strategies, bad faith exposure, litigation management, reserves, and building processes that prevent lawsuits.

2026-03-14

Claims management platform guide for pet insurance MGAs covering platform features, vendor comparison, claims workflow design, integration requirements, and selection criteria.

2026-03-14

Claims philosophy guide for pet insurance MGAs covering claims culture, adjudication principles, balancing speed and accuracy, customer-first approaches, and building a claims identity that drives retention.

2026-03-14